Give customers clarity without exposing the broker workbench
Qubere’s customer portal provides a scoped experience for shipment status, broker requests, document exchange, published entries, and invoices.
An action-first customer dashboard
Customers see what needs their attention, the status of active shipments, and recently published files from one dashboard.
- Pending questions and requests
- Shipment and customs status
- Recent documents and downloads
- Customer-scoped access
Structured collaboration with the brokerage
Brokers can request documents or information against a shipment. Customers can respond, message the team, and upload supporting files in context.
- Document requests
- Request-level messaging
- Shipment-linked uploads
- Broker resolution workflow
A single place for deliverables
Customers can retrieve documents made visible by the broker, including published entry summaries and issued invoices.
- Document downloads
- Published entry summaries
- Invoice access
- Customs and freight views