Customs broker customer portal
Reduce status chasing with an action-first importer experience
Qubere’s customer portal gives importer clients a scoped place for shipment status, broker requests, document exchange, published entries, and invoices.
Show customers what needs attention now
Customers see pending questions, active shipment status, and broker-published files from one dashboard.
- Pending questions and requests
- Shipment and customs status
- Recent documents and downloads
- Customer-scoped access
Keep broker-client collaboration attached to the shipment
Brokers request documents or information against a shipment. Customers respond, message the team, and upload supporting files in context.
- Document requests
- Request-level messaging
- Shipment-linked uploads
- Broker resolution workflow
Give clients one place for broker-published deliverables
Customers can retrieve documents made visible by the broker, including published entry summaries and issued invoices.
- Document downloads
- Published entry summaries
- Invoice access
- Customs and freight views